Customer Care Representative

Casa Grande, AZ
Full Time
Entry Level
Customer Care Representative - We offer a great company culture, competitive benefits, and an opportunity to grow within the organization!
We are a growing manufacturing company based in Wisconsin with a facility in the Casa Grande, AZ area that offers its employees a great company culture, competitive benefits, and an to learn the entire manufacturing process from order generation through production.
The Company: 
  • Cordeck is a family friendly company and is known for the great care we take with customers and employees alike.
  • We are committed to serving our communities through charitable giving and employee involvement in community projects through a variety of sources.
  • We believe in treating others the way we want to be treated, with courtesy and respect.

The Position:
  • We’re looking for a Customer Care Representative who is willing to help out the production team when needed. The pay range is based on experience.
  • We offer paid vacation and holidays, 401(k) with company match and profit sharing.
  • We also offer a comprehensive health insurance packages for full-time positions.

Requirements:
  • 1-3 years sales experience, Bachelor’s degree in related field is a plus
  • Proficient in Microsoft Office, Internet, Email, and Mac computers
  • Time Management and good written, oral communication, and basic math skills

Responsibilities:
  • Answering customer phone calls and emails
  • Providing material quotes and processing customer orders
  • Providing Excellent Customer Service
  • Monthly goals and objectives for service goals
  • Cold calls and follow up calls to expand business
  • Assisting the Production Team as needed.

The Location: This position is based in Kenosha, WI.

Why Should You Apply?
  • Competitive pay
  • Great benefits (Insurance, Paid Vacation & Holiday, 401(k) and Profit Sharing)
  • Great company culture
  • Reasonable work hours

KAM Industries, Ltd., d/b/a Cordeck provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics.
 
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